Non-conformance means that something is wrong in a process, procedure, product, goods supplied from a vendor, complain from customer, lack of collaboration between departments or in a Management System. It results in a degraded performance and quality of product and brand values of organization.

Non-conformance could be found from market or customer complain, Quality inspection, internal and external audits and regular follow up of implementation of procedures define by organization.

Organization establishes a process to record non-conformance using CAPA or 8D reporting and deal it with identifying root causes and establish permanent corrective action to prevent recurrence.

If a nonconformity is noted, immediate action is required to set the business back on the best course. Both minor and major non-conformance issues must be addressed immediately. It is important to remember that minor infractions can become major problems in the long-term. Do not let minor problems compound into major nonconformities.

BENEFITS:

1. Non-Conformance addon will help organization to obtain and maintain ISO certification to manage and maintain Quality product and services in global market.
2. It is perfect solution in maintaining organized and detailed documentation to avoid nonconformities.
3. Seamless integration with Customer’s and vendor’s regular and return orders.
4. Helps to maintain total quality control management for incoming materials, in-process production activities and address customer complaints.

5 Create department internal audit when a product, process or procedure does not comply with the set standards and there is deviation from the standard and specification.
6. Easily track and manage NC through mobile app.

FEATURES:

1. Identify, assess, and control risks with standard complaint assessment process while linking to hazard identification and controls.

2. Supports ISO standards, 8 Disciplines (8D) - Corrective and Preventive Actions (CAPA) and integrates with existing business system.
3. Generates Nonconformance report (NCR) from Quality inspection, Sales, Service/customer complain, Purchase, Production transactions or team can create manual NCR when any problem occurs.
4. A Non-Conformance Report (NCR) documents the details of a non-conformance identified in a quality audit or other process review.
5. Archive functionality to track history of changes in recorded data.
6. Advance analytical MIS is available to track and summarize NC status and highlight major cause areas where NCs are found.

7. User friendly NC Mobile App is available for customers and vendors to create, manage, and track the progress for the NC filled by the company.
8. Assign activities to team with Implementation date and actual completion date, man hours utilized, cost of NC activity, cost transfer to vendor or agencies.

Supported Editions

This app supports the Essential and Premium edition of Microsoft Dynamics 365 Business Central.

Supported Countries

Canada, India, United Kingdom, and United States. Supported Languages English only.

Non Conformance

by Dhyey Consulting Services Pvt. Ltd.